Catering Manager
About The Position
The Senior Catering Manager position will be responsible for the selling, servicing and successful implementation of social events, weddings and local meetings/conferences based on their market deployment. In addition to event selling and servicing, the Senior Catering Manager may also be responsible for coordinating with the sales and revenue team for social group blocks. The senior Catering Manager will execute solid business development strategies, target new catering market targets to include but not limited to trending luxury buyers to achieve their financial goals.
Requirements
- Flexible work hours to include weekends and holidays in order to meet the demands of a 24-hour operation
- Computer skills required: Microsoft Office – Word, Excel, PowerPoint, Outlook, Delphi fdc, Micros, Versa/Agylysis
- Refined verbal and written communication skills
- 2 years in Hotel Sales and/or Event Planning
- A true desire to satisfy the needs of others in a fast-paced environment
- Multitasking skills
- Negotiation skills
- Ability to meet deadlines, targets
- Good problem-solving skills
- Interpersonal skills
- Possesses a great attitude and friendly demeanor
- Works well as a team and shows respect in the workplace
Responsibilities
- Selling and servicing events.
- Primary sales efforts are in Banquet Food and Beverage, and include menu planning, agenda setting and hotel meeting services.
- Duties also include contract review, and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
- Host hotel tours, maintain strong customer relationships, participate and may lead event meetings and other staff meetings, and work as a team member with the sales and catering/conference staff.
- Always provide the highest quality of service to the customer. Quick and timely responses to all calls, emails.
- Prepare resumes and banquet event orders for groups prior to group arrival and review all details in weekly Staff Meeting.
- Adhere to the Catering and Conference Services Department’s standard operating procedures.
- Flexible work hours to include weekend and holidays in order to meet the demands of a 24-hour operation
- Coordinate with an assigned Administrative Assistant and other support staff.
- Prepare catering financial reports: weekly and month end Catering Pace, weekly and monthly Forecasting, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
