Catering Manager

SHADY CANYON GOLF CLUB INC•Irvine, CA

7d•$27 - $29

About The Position

Assists Members and Department Heads with their event planning needs. Will promote the club’s dining facilities for private banquets, business and social meetings and other member-related activities by assisting the Director of Catering. Develop contracts for and assists with administrative and operational aspects of preparing and serving events. Work with catering, food & beverage, culinary and other departments to assure that the Members’ expectations are met and exceeded. Eager to learn and be a team player who takes pride in themselves and their job performance. A hands on approach is essential. Maintains a positive attitude and highly organized self-starter. Supports Catering Director in keeping accurate Banquet Event Orders for each event. Assists in arranging all event needs, including but not limited to decorations, flowers, linen, rental equipment, staging, entertainment, menu cards, and audio-visual needs for private events, club events or special dining room requests. Assists in planning, promoting, and generating enthusiasm and interest for the Club’s diverse social programs. Present to oversee the greeting and serving of the guests for both private and Club events. Contributes to revenue growth opportunities and ensures timely, accurate invoice processing, banquet billing and arranges prompt payment for all events. Helps members arrange business meetings, Club Events, and internal meetings. Will assist Catering Director planning banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for Member planning. Develops and distributes event contracts and Banquet Event Orders (BEO). Transmits necessary information to and coordinates event planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring of decorations, entertainment, and other special requests, etc. Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests. Handles event inquiries and cares about the details that go into a successful event. Maintains correspondence with golf and wellness departments and internal department heads to determine catering needs for Club events. Liaison between catering department and members; provides catering guidelines, menus, directions, photos, etc. to Members. Maintains past and potential member files Knowledge of various drinks, sales techniques, member relation’s practices, telephone etiquette, applicable liquor policies and procedures and Microsoft Excel, Word, and Outlook. Analyses functions to determine future needs and to implement necessary changes for increased quality. Ensures the security of valuables (club’s, guests’, and members’ property) during catered events. Has a heartfelt hospitality attitude. Attends staff meetings. Creates room layout diagrams containing banquet item placement and related function details. Updates event and BEO information for all affected staff. Serves as liaison between kitchen, service, and management staff. Assists in maintaining club’s master calendar. Performs special projects as assigned.

Requirements

Thorough knowledge of banquet operations including foods, beverages, service techniques, and guest interaction.
Ability to communicate in English, both orally and in writing, with members and employees.
Ability to perform multiple tasks and prioritize in an efficient manner.
Exercise independent judgment within established policy and procedure guidelines.
A minimum of 2 years previous catering experience at a club, hotel or fine dining establishment.
Knowledge of various drinks, sales techniques, member relation’s practices, telephone etiquette, applicable liquor policies and procedures and Microsoft Excel, Word, and Outlook.
Eager to learn and be a team player who takes pride in themselves and their job performance.
A hands on approach is essential.
Maintains a positive attitude and highly organized self-starter.
Has a heartfelt hospitality attitude.

Nice To Haves

College degree preferred or equivalent requirement.

Responsibilities

Assists Members and Department Heads with their event planning needs.
Promotes the club’s dining facilities for private banquets, business and social meetings and other member-related activities by assisting the Director of Catering.
Develop contracts for and assists with administrative and operational aspects of preparing and serving events.
Work with catering, food & beverage, culinary and other departments to assure that the Members’ expectations are met and exceeded.
Supports Catering Director in keeping accurate Banquet Event Orders for each event.
Assists in arranging all event needs, including but not limited to decorations, flowers, linen, rental equipment, staging, entertainment, menu cards, and audio-visual needs for private events, club events or special dining room requests.
Assists in planning, promoting, and generating enthusiasm and interest for the Club’s diverse social programs.
Oversee the greeting and serving of the guests for both private and Club events.
Contributes to revenue growth opportunities and ensures timely, accurate invoice processing, banquet billing and arranges prompt payment for all events.
Helps members arrange business meetings, Club Events, and internal meetings.
Assist Catering Director planning banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for Member planning.
Develops and distributes event contracts and Banquet Event Orders (BEO).
Transmits necessary information to and coordinates event planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring of decorations, entertainment, and other special requests, etc.
Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
Handles event inquiries and cares about the details that go into a successful event.
Maintains correspondence with golf and wellness departments and internal department heads to determine catering needs for Club events.
Liaison between catering department and members; provides catering guidelines, menus, directions, photos, etc. to Members.
Maintains past and potential member files
Analyses functions to determine future needs and to implement necessary changes for increased quality.
Ensures the security of valuables (club’s, guests’, and members’ property) during catered events.
Attends staff meetings.
Creates room layout diagrams containing banquet item placement and related function details.
Updates event and BEO information for all affected staff.
Serves as liaison between kitchen, service, and management staff.
Assists in maintaining club’s master calendar.
Performs special projects as assigned.