Catering Manager — University Campus Dining Services

Virgo & Aries LLC•Johnson City, TN

3d•Onsite

About The Position

This position supports a high-volume university dining operation that provides residential, retail, and full-service catering for campus events. The ideal candidate thrives in a fast-paced environment, values teamwork, and demonstrates strong leadership and organizational skills. The Catering Manager oversees catering services to ensure client satisfaction and operational excellence. Responsibilities include managing event logistics, supervising staff, maintaining safety standards, and driving efficiency across food production, inventory, and procurement.

Requirements

Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively.
Ability to adhere to timekeeping and labor cost control procedures, maintaining staff payroll and schedules in Kronos.
Strong attention to detail when reviewing catering event orders and weekly catering sheets for accuracy.
Positive, practical solutions to client queries while following catering policies and procedures and supporting staff effectively.
Bachelor's degree or equivalent experience
Minimum 3 years of management experience
Minimum 3 years in catering, food production, or hospitality operations
Strong communication, organizational, and problem-solving skills
Ability to manage multiple events and deadlines effectively

Responsibilities

Direct daily catering operations, including food production, deliveries, and inventory.
Work with university departments and customers to design and execute events.
Supervise and train staff, delegate tasks, and monitor performance.
Maintain a safe work environment and adhere to all regulatory standards.
Control labor and material costs, making adjustments as needed.