Catering Manager | Bethel Woods Pavilion

Legends Global•Bethel, NY

1d•Onsite

About The Position

The Catering Manager is responsible for overseeing premiere/backstage events to ensure excellent guest service, smooth operations, and high team performance. This role acts as the main point of contact for the client on-site and leads the catering/premium staff before, during, and after the event. The Catering manager plays a critical role in orchestrating the seamless delivery of food & beverages for an outside amphitheater and/or pavilion.

Requirements

Strong attention to detail.
Able to demonstrate flexibility and quickly adapt to changes.
Ability to be self-motivated and work independently and work well as a team player.
Ability to work in a fast-paced environment.
2-5 years of hands-on food service, banquet service, or premium food arena preferred
Ability to lift/move/maneuver at least 10 lbs.

Nice To Haves

Bachelor’s degree in hospitality management, culinary, or business preferred

Responsibilities

Create, review, and revise the Banquet Event Orders (BEOs) with the Executive Chef/GM and F&B leadership prior to each event to confirm menu details, timing, special requests, and staffing needs.
Conduct pre-event inspections of function space to ensure cleanliness, proper setup, and ambiance.
Meet with the client before the event to confirm the itinerary and review any last-minute adjustments if applicable.
Lead the pre-shift lineup: assign tasks, inspect uniforms, review menu details, and communicate service expectations.
Supervise premium servers throughout the event, ensuring high-quality service delivery.
Anticipate guest needs, promptly respond to requests, and maintain a visible presence during events.
Monitor food presentation, garnishes, and adherence to event specifications.
Enforce responsible alcohol service in accordance with company policies.
Address guest concerns or service issues promptly and professionally.
Complete event closing duties, including Captain’s Reports detailing operations and client feedback.
Ensure staff complete all side-work and closing responsibilities before signing out.
Provide feedback on staff performance and communicate any disciplinary concerns to the Manager.
Maintain cleanliness and organization in both front-of-house and back-of-house areas during events.
Foster a positive and productive work environment that supports teamwork and excellent service.
Notify management when supplies (e.g., condiments, beverages) are running low if applicable.
Practice safe work habits and complete company and venue safety and general compliance training.
Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
Adheres to the Legends Global and venue company policies.
Complete other duties assigned by management.
Available to work non-traditional hours (Nights, Weekends & Holidays)