Catering Logistics Assistant Manager

JOE COFFEE•New York, NY

1d•$28 - $28•Onsite

About The Position

The Logistics Assistant Manager (Dispatch) serves as the primary dispatch and daily coordination lead for Joe Coffee Catering. This role is responsible for overseeing the real-time movement of company vehicles, equipment, and field teams to ensure timely and accurate event execution. While the Logistics Manager maintains ownership of warehouse operations and physical asset management, the Logistics Assistant Manager oversees daily dispatch decisions, routing, timing, and logistical coordination. This position operates at the intersection of warehouse operations and field execution, ensuring that event plans are translated into successful on-the-ground deployment. This role requires strong decision-making skills, operational oversight, and the ability to manage high-volume logistics in a fast-paced NYC environment.

Requirements

Valid driver’s license with a clean driving record
Demonstrated experience operating cargo vans or Sprinter-style vehicles in New York City
Experience in dispatch, transportation coordination, logistics, warehouse operations, or high-volume event management
Proficiency in digital communication and coordination tools (e.g., Google Workspace, Airtable, chat-based communication platforms)
Strong decision-making and organizational skills
Ability to work under pressure and manage multiple priorities simultaneously
At least 18 years of age
Ability to lift and move equipment weighing up to 50–70 pounds, with or without reasonable accommodation
Ability to stand, walk, bend, and reach for extended periods
Ability to operate cargo vans safely in urban environments
Ability to work in warehouse and outdoor environments, including varying weather conditions

Nice To Haves

Prior supervisory or team leadership experience
Experience in catering, hospitality logistics, or event production environments
Familiarity with route optimization and inventory management systems

Responsibilities

Serve as the primary dispatch lead for all catering events
Determine daily vehicle deployment, routing, and load-in timing
Monitor the real-time movement of company vehicles and field teams using designated communication platforms
Communicate dispatch instructions clearly and professionally to field leadership
Approve or coordinate logistical adjustments during transit or load-in (e.g., timing changes, equipment reallocations, vehicle use)
Act as the first point of contact for field staff during transit-related issues.
Coordinate execution of variable (event-based) and fixed (residency-based) catering operations
Anticipate and resolve logistical challenges, including route changes, equipment gaps, or vehicle delays
Partner with the Logistics Manager to implement contingency plans when needed
Ensure that field teams depart on time with accurate and complete equipment and inventory
Oversee daily warehouse readiness to ensure all equipment is packed, organized, and event-ready
Supervise Drivers and Logistics Assistants to ensure accuracy of packing lists and load-outs
Support inventory control procedures, including equipment counts and condition checks
Escalate asset concerns or equipment maintenance needs to the Logistics Manager
Maintain readiness to execute urgent equipment deliveries or operational recoveries when necessary.
Directly manage Logistics Drivers and Assistants, including scheduling support, performance feedback, and daily task oversight
Provide clear expectations and maintain accountability for accuracy and timeliness
Collaborate cross-functionally with Catering Events leadership and Field Team Leads
Foster a professional, safety-focused, and solutions-oriented work environment.