Catering & Events Intern, Chartwells Higher Ed / University of Arkansas - Fayetteville
About The Position
The Catering & Events Intern will work closely with the Senior Catering Manager at the University of Arkansas–Fayetteville to learn catering sales and operations. The intern will work directly with catering clients to coordinate event details, including menu selections, tastings, linen rentals, setup, and floral design, and will learn to set up and execute events according to event-specific timelines and guidelines. Success in the role requires excellent customer service, attention to detail, organization, and the ability to multitask in a fast-paced environment. This is a paid internship for an undergraduate student. The schedule will be determined based on class schedule and business needs, with evening and weekend availability needed if required. The position pays $13.50 per hour and is not eligible for paid time off or medical, dental, vision, or other benefits. Because the work is in an educational facility, work may be reduced or paused during school breaks; such periods may be unpaid temporary layoffs. Depending on business needs, work may be required year-round, potentially at another location during breaks.
Requirements
- Must be an undergraduate student.
- Excellent written and verbal communication skills.
- Customer service experience or knowledge.
- Availability to work evenings and weekends if needed.
- Enjoy building relationships.
- Professional attitude and appearance.
- Ability to operate multiple computer programs and office equipment.
- Experience working with Mac and PC computers.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Interest in sustainability.
- Interest in farm-to-fork practices.
- Interest in quality assurance.
- Interest in current catering trends.
- Interest in menu development.
- Interest in contract food service management.
Responsibilities
- Aid in planning and organizing events.
- Assist with event setup and breakdown as needed.
- Complete safety training for proper lifting techniques.
- Assist the culinary team in developing custom event menus.
- Work with vendor partners, such as rental companies, florists, and bakeries, to arrange services.
- Assist with staff scheduling.
- Market catering services on and off campus.
- Assist with inventory management.
- Aid in staff training on catering standards.
- Help keep staff motivated to provide a high standard of service.
- Cultivate outside sales opportunities and venues with the director of catering.
- Learn the event-planning process, from initial client contact through event execution.
- Provide prices and fees and tailor events to clients' needs and preferences.
- Communicate expectations and coordinate to meet event goals.
- Learn event contract negotiation and refine event details.
- Discuss contract terms, services, dates, deadlines, staffing needs, event policies, cancellations, and parking.
- Review event financials, collect payment, and work on menu costing.
- Follow up with clients to identify strengths and opportunities for improvement and maintain ongoing relationships.
Benefits
- Paid internship position.
- Competitive wages.
- Instapay through the One @Work app.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
