Catering Coordinator

Reid's Fine Foods • Charlotte, NC

4d

About The Position

A customer service, food production, and delivery position for an individual who is organized, detail oriented, and has great service focus.
Will oversee all catering operations of home restaurant. Administration of complete catering order, from start to finish.
Assist Chefs with food production/plating/assembly as needed.
Keep work area neat and clean while following all safety and sanitation procedures.
Display an ability to interact positively with all team members, managers, and clients on a consistent basis.
Must possess a valid driver’s license, have reliable transportation, and make local deliveries.
Coordinate routes based on delivery times and proximity to events.
Use sales and marketing skills to persuade potential catering clients to order.
Work with Catering Sales Manager to grow Reid’s Catering.
Interact with other Catering Coordinators in the region to develop and implement catering promotions such as sales blitz and market-wide catering meetings.
Update job knowledge by participating in educational and training opportunities.
Serve as the main contact for catering inquiries via phone, email, and in-person requests
Consult with clients to determine menu selections, pricing, delivery/pickup details, and special requests
Prepare catering proposals, quotes, contracts, and invoices accurately and in a timely manner
Coordinate with kitchen, retail, and delivery teams to ensure flawless execution of catering orders
Oversee order accuracy, timelines, and presentation standards consistent with Reid’s Fine Foods brand
Manage catering calendars, event schedules, and last-minute changes efficiently
Ensure compliance with food safety, sanitation, and company policies
Assist with on-site setup, breakdown, and event support when needed
Maintain catering records, client databases, and sales reports
Proactively identify opportunities to upsell catering offerings and enhance the client experience

Requirements

• Organized
• Detail oriented
• Great service focus
• Valid driver’s license
• Reliable transportation
• Make local deliveries

Responsibilities

• Oversee all catering operations
• Administration of complete catering order, from start to finish
• Assist Chefs with food production/plating/assembly as needed
• Keep work area neat and clean while following all safety and sanitation procedures
• Interact positively with all team members, managers, and clients
• Coordinate routes based on delivery times and proximity to events
• Use sales and marketing skills to persuade potential catering clients to order
• Work with Catering Sales Manager to grow Reid’s Catering
• Interact with other Catering Coordinators in the region to develop and implement catering promotions
• Update job knowledge by participating in educational and training opportunities
• Serve as the main contact for catering inquiries via phone, email, and in-person requests
• Consult with clients to determine menu selections, pricing, delivery/pickup details, and special requests
• Prepare catering proposals, quotes, contracts, and invoices accurately and in a timely manner
• Coordinate with kitchen, retail, and delivery teams to ensure flawless execution of catering orders
• Oversee order accuracy, timelines, and presentation standards consistent with Reid’s Fine Foods brand
• Manage catering calendars, event schedules, and last-minute changes efficiently
• Ensure compliance with food safety, sanitation, and company policies
• Assist with on-site setup, breakdown, and event support when needed
• Maintain catering records, client databases, and sales reports
• Proactively identify opportunities to upsell catering offerings and enhance the client experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed