Catering Coordinator - Knott's Hotel

Six Flags Entertainment Corporation•Buena Park, CA

12d•Onsite

About The Position

The primary focus of this role is to assist the Sales Managers with the handling of all clerical duties and functions of the Catering Department. This includes maintaining the function book of public space usage in the Hotel within the Opera program and compiling various reports utilizing data provided in Opera.

Requirements

Excellent professional communication and interpersonal skills
Must be detail oriented and possess excellent planning and organizational skills
Must have strong organizational skills and be able to effectively multi-task.
Ability to communicate effectively with the public and other associates.
Business communications skills: Must be able to read, write, and speak English fluently.
Working knowledge of computer systems; word processing and spreadsheet software: Word, Excel, etc.
Possess General office skills such as: multi line phones, filing systems, form typing, and letter format.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.

Nice To Haves

Spanish preferred.
Associate's degree / vocational or technical school degree

Responsibilities

Understands complete knowledge of the Hotel Sales and Catering Department’s procedures.
Answers telephone calls per department policy; screens incoming calls and provides basic information to those interested in Catering events.
Produces the Daily Events listing of all functions for the day and their correct posting along with the Weekly Event Report listing all functions for the week. Distributes to all involved as directed.
Is aware of banquet operations and procedures.
Is completely familiar with the public and banquet space room capacities and limitations.
Checks all function or Catering Event Orders against the space blocked in Opera and adheres to space approval procedures as outlined.
Monitors all bookings requesting function space for accuracy and appropriate status.
Ensures accurate entry of all bookings, changes and revisions.
Assembles sales kits for the managers; ensures all collateral is complete and up to date.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Maintains the revenue reports daily; coordinates the flow of paperwork as it relates to the requests for function space; produces a monthly Tentative Bookings Report covering subsequent 90 days to help keep the function book in Opera clean and accurate.