Catering Coordinator

Hersha Hospitality Management LP • Philadelphia, PA

4d • Onsite

About The Position

This role involves performing administrative functions to support the catering sales team, ensuring timely and accurate service for both internal departments and external customers. The position offers a potential career path towards roles such as Catering Sales Manager, Sales Manager, Director of Catering, and Hotel Operations.

Requirements

• High School diploma or equivalent preferred.
• Previous hotel or catering experience preferred, but not required.

Responsibilities

• Promptly answer telephone calls and communicate relevant account information accurately to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing retaining necessary copies of contracts and correspondence in accordance with established standards.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Act as a liaison between Sales Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s and changes.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED