Catering Coordinator - Part-Time
North Hill•Needham, MA
•Onsite
About The Position
For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Catering Coordinator is responsible for performing activities related to the food venues.
Requirements
- High School Diploma or equivalent
- Ability to maintain confidentiality and strong customer support skills
- Ability to work independently with limited supervision
- Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
- Work professionally with people from a wide variety of cultural and socio-economic backgrounds
- When working in Resident areas, must be able to communicate effectively in English
- Attends and participates in in-service educational classes, Healthcare Academy and staff meetings as directed
- Complies with protection of health information (HIPAA) safeguards
Nice To Haves
- 2 years of food service experience in a health care setting preferred
- Serve Safe Certified
Responsibilities
- Performs set-up and breakdown service for events in a timely manner, ensuring rugs, floors, tables and linens are clean
- Consults with Restaurant Manager and Catering Manager on staffing needs for functions
- Assists with customer billing, transactions, and the basic needs of event coordination
- Transports materials to and from event locations
- Provides excellent customer service and communication with Residents and guests
- Addresses customer concerns promptly and courteous
- Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware and work areas
- Restocks and returns all equipment to appropriate storage areas
- Provides solutions to problems concerning any issues a Resident may have
- Answers guests’ questions and handles complaints related to catering services expeditiously
- Works in dining venues when staffing levels are low
- Provides caring, thoughtful and engaging service at all times
- Communicates any challenges, complaints or service difficulties to immediate supervisor
- Meets department uniform, appearance and grooming requirements
- Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment
Benefits
- Free meals
- Free parking
- Free on-site fitness center
- State-of-the-art work environment
- Employee referral program
- Health & Dental Benefits
- 401(k) with company match
- Career Development Training
- Tuition Reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
