Catering Coordinator

Dallas Country Club•Highland Park, TX

5d•Onsite

About The Position

The Catering Coordinator plans and supports the execution of Club events, providing administrative, organizational, and on-site support to the Director of Catering (DOC). This role responds to Member inquiries, coordinates event details, and helps ensure a seamless experience for Members and guests.

Requirements

2-5 years of experience in catering coordinator role, or similar
Ability to coordinate catering requirements with culinary team and banquet team
The ability to apply industry knowledge to improve catering services
Knowledge of best practices in catering and events
Excellent interpersonal and communication skills
Adapts easily to fast paced, ever-changing situations, member expectations and short-term event announcements
Builds rapport well and maintains positive win-win relationships with internal partners, external vendors, Members, and guests
Attains a high level of professional presentation including attire, attitude, judgement, attention to detail and discretion
Able to confidently work with a diverse group of people and interface with all levels of management
Seen as honest, possessing integrity, strong sense of ethics and acting as a team player
Possesses an eye for detail and willingness to roll up sleeves and pitch in
Resourceful, efficient with sense of urgency, quick learner and dependable.
An advocate for superior member/customer service
Able to effectively manage time between long-term and short-term planning requirements

Nice To Haves

Accredited course in catering management, or similar a plus
Bachelor's degree in hospitality and culinary arts or business management would be advantageous
Knowledge of electronic catering management systems, such as Jonas (Jam), Amadeus a plus

Responsibilities

Responds to Member inquiries about social events for under 30 people via phone, email, or personal contact
Handles all pool party requests (Seasonal)
Handles all Pickleball and Tennis 105 requests
Provides tours of private rooms when requested
Executes Banquet Event Orders (BEOs) and constructs proposals for events
Manages daily events change packet and weekly events packet; reviews and distributes to department heads
Conducts a "walk through" of rooms prior to events, ensuring setup is in accordance with the Banquet Event Order
Assists with the set-up and execution of events, attending events as needed to manage client relationships and support operations
Works with the DOC in booking smaller and internal events, and provides support for internal club events
Provides and updates all printed materials needed for events and outlets (menus, signage, etc.)
Organizes and maintains working and historical event files
Provides clerical, administrative, and organizational support to catering functions and events in a professional and enthusiastic manner
Liaises with vendors, staff, chefs, and specialized catering equipment providers
Tracks catering expenses and helps maintain accurate records
Maintains strict confidentiality regarding the membership and activities of the Club
Will work nights, weekends, and holidays as needed