Catering Captain (On Call)

Compass Group•Brooklyn, NY

11d•Onsite

About The Position

Union Square Events, a culinary and operations leader in the hospitality industry, is seeking on-call Catering Captains. Founded in 2005, the company partners with diverse clients to produce unique catered events and dining experiences across various venues in New York City and beyond. This role is responsible for coordinating catering staff schedules to ensure timely delivery, service, and clearing of all functions. The Catering Captain also prepares and serves food under the supervision of the Catering Director and may be responsible for delivering food and beverages to events.

Requirements

Previous off-premise catering experience is required.
A valid driver's license may be required.
Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

Determines workload requirements from catering orders.
Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
Interacts with customers and resolves complaints in a service-oriented manner.
Demonstrates complete understanding of menu items.
Instructs staff on work expectations for catered functions.
Helps staff set up rooms to desired specifications.
Assembles and delivers food and supplies to scheduled locations.
Serves food and beverages to guests.
Returns food, beverages, serving equipment and utensils to catering facility.
Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
Maintains sanitation and orderliness of all equipment, supplies and utensils.
Ensures proper food preparation by following approved recipes and production standards.
Performs other duties as assigned.