Catering Captain

Friends of Rosamond • Syracuse, NY

7d • $0 - $20 • Onsite

About The Position

Lead catering events at a supervisory level in accordance with assigned Event Orders maintaining client satisfaction.

Requirements

• Two years serving experience.
• Strong guest service and leadership abilities.
• Troubleshooting, problem-solving, and crisis management.
• Customer service oriented
• Team player
• Self-motivated
• Able to work in fast paced environment
• Able to handle difficult customers.
• Able to lift moderate to heavy items (50-75 pounds)
• Continuous standing and walking while carrying items

Nice To Haves

• Food and beverage experience preferred.

Responsibilities

• Lead and delegate event tasks and duties
• Greet clients and guests.
• Interpret and execute BEO instructions and articulate them to staff.
• Adhere to event timelines as scheduled: doors, meal times, etc.
• Monitor staff duties to ensure efficiency.
• Leads set up of all catering facilities for events.
• Direct staff during breakdown of events.
• Maintains clean tables and banquet area.
• Takes orders from customers, serves courses in timely manner.
• Ensure staff adheres to schedule.
• Assists in training new staff as directed by Director of Food and Beverage.
• Provides high levels of customer service at all times.
• Complete End of Event Report and ensure bank drop at event conclusion.
• Adheres to Zoo policies and protocols.
• Performs other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed