Catering Attendant

Norton Rose Fulbright • Toronto, ON

10d • CA$44,300 - CA$54,700 • Onsite

About The Position

We are seeking a hospitality-focused Catering Attendant to join our Office Services team. This role will report to the Meeting and Conference Centre Team Lead and will be responsible for delivering a first-class hospitality experience to clients, lawyers, executives and staff through the seamless coordination of catering, conference centre services and meeting support.

Requirements

• A passion for hospitality and delivering exceptional service to clients, executives and colleagues in a professional, fast-paced environment.
• Experience in hospitality, conference services, catering, hotels, corporate offices, professional services or other customer-focused environments.
• Strong interpersonal and communication skills, with a professional presence, sound judgment and the ability to build positive relationships at all levels.
• Excellent organizational skills, attention to detail and the ability to manage multiple priorities while remaining calm and responsive under pressure.
• Proficiency with Microsoft Office and other workplace technologies, combined with a proactive, solutions-oriented approach to service delivery.
• Flexibility to support occasional early mornings, evenings and weekends as required; ability to stand for extended periods and lift supplies or equipment; excellent written and spoken English required, with French considered an asset.

Nice To Haves

• French considered an asset

Responsibilities

• Delivering an Exceptional Client and Executive Experience: Serve as a professional ambassador of the firm, providing a warm, polished and responsive experience for clients, visitors, lawyers and executives. Anticipate needs and proactively address requests to ensure a seamless hospitality experience. Support high-profile client meetings, executive functions and firm events, exercising professionalism, discretion and sound judgment at all times. Ensure all client-facing areas consistently reflect the firm's standards of excellence.
• Coordinating Hospitality, Catering and Conference Centre Services: Coordinate the setup, delivery and presentation of catering services for meetings, conferences and special events. Prepare and maintain boardrooms, conference facilities and hospitality areas to ensure they are fully equipped, organized and ready for use. Respond quickly to changing meeting requirements and last-minute requests while maintaining exceptional service standards. Assist with room setups, event logistics and meeting support services as required.
• Maintaining Operational Excellence: Maintain hospitality spaces, kitchens, coffee stations and client lounges to the highest standards of cleanliness, safety and presentation. Monitor inventory levels, coordinate supply replenishment and support vendor relationships. Process invoices, maintain service records and complete administrative tasks related to hospitality operations. Ensure compliance with food handling, health and safety, and firm service standards. Contribute to a culture of continuous improvement and service excellence within the Office Services team.

Benefits

• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Flexible health and wellness allowance that covers much more than gym memberships!
• Training and development programs based on your interests and needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed