Catering Attendant Server Toyota Arena

ASM Global•Kennewick, WA

3d•$19•Onsite

About The Position

The Catering Attendant Server is responsible for providing exceptional food & beverage event day service to Arena guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Requirements

Must be a minimum 21 years of age
Highschool Diploma or GED
Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
Working knowledge of food production techniques, purchasing, and sanitation procedures
Excellent written and verbal communication skills
Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
Must be able to work evenings, weekends, and holidays
Food Handlers Card
TIPS Certified
Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Communicate effectively both verbally and in writing with all staff and vendors.
Be detail oriented
Present a professional appearance and demeanor at all times during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills
Strong customer service orientation
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
Positive attitude and neat appearance
Work ethics encourages strong urgency and quality in a team environment
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 25 lbs. Walking for long distances for more than 50% of workday.
Ability to work flexible hours, including nights, weekends and holidays, on call in addition to normal business hours. Employees may be scheduled to work until 12:00am or later.
Must be able to pass the background.

Responsibilities

Assists in maintaining, organizing and cleaning all catering equipment
Attention to detail and consistency in every aspect of service
Ensures all signage is properly displayed for each event
Fulfill the service per each Event Orders (EO), as well as Catering Service Standards
Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
Obtain assigned workstation at beginning of shift
Set up tables, top chairs and tables for catered events as assigned by the Catering Supervisor and Manager in a timely and efficient manner
Set all glassware silverware, dinnerware and additional set-up necessities in a timely manner
Ensure that all Catered areas have been left in a sanitary and organized manner
Serve all functions in a professional, courteous, efficient manner
Break down all Catering areas after event
Adheres to the utmost client confidentiality
Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
Other duties as assigned