Catering Associate - Atrium Health Cleveland- FT Days
About The Position
The Catering Associate is responsible for patient meals and food services on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and between-meal food delivery. The role communicates patient food issues, concerns, and needs to Nutrition Services and coordinates with Nursing regarding patient nutrition needs or requirements. The associate responds accurately and effectively to changes to ensure physician-ordered modified diets are followed and services are delivered efficiently. Familiarity with dietary restrictions for special and modified diets is required to support patient care and satisfaction. The position works primarily on nursing units and in institutional kitchen, meal assembly, and dishwashing areas, with some time in cafeteria, patient care, and storeroom areas. The schedule is 7 a.m. to 7 p.m., with alternating weekends, for 40 hours per week.
Requirements
- High school diploma, GED, or currently enrolled and pursuing an educational degree.
- Ability to communicate verbally and hear.
- Close and intermediate visual acuity.
- Ability to stand and walk frequently; bend, stoop, kneel, reach, and push or pull loaded tray carts.
- Ability to routinely lift or carry items up to 25 pounds and occasionally items weighing up to and over 50 pounds with assistance.
- Ability to routinely work in a 37-degree-F walk-in cooler and around hot and steam-producing equipment, wet areas, sharp implements, glassware, and cleaning chemicals.
Nice To Haves
- High school diploma or GED is preferred.
- Satisfactory completion of a community college-level human nutrition or nutrition and diet therapy course.
- Knowledge of medical terminology.
Responsibilities
- Clearly and accurately explain menu selections, diet options, food restrictions, and procedures to patients and/or families, adapting communication to age-specific responses.
- Assess age-specific safety issues for infant, pediatric, adolescent, adult, and geriatric patients.
- Demonstrate knowledge of modified diets, appropriate condiments, and related dietary restrictions.
- Offer menu alternatives permitted by prescribed diets and accommodate cultural, ethnic, and religious preferences when possible.
- Arrange celebration cakes or special meal accommodations for patient birthdays and anniversaries within the scope of service.
- Gather and process menu selections and diet orders.
- Calculate preparation time to ensure food items meet temperature controls and service times.
- Ensure transport retherm carts are delivered to floors on time.
- Communicate patient food issues, concerns, and needs to Nutrition Services and interact with Nursing regarding patient nutrition needs or requirements.
- Respond to changes to maintain accuracy of physician-ordered modified diets and efficient service timing.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Competitive compensation
- Premium pay such as shift and on-call pay, based on teammate circumstances
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
