Catering Assistant

Vanderbilt University Medical Center•Nashville, TN

4d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) in Nashville, Tennessee, is a global leader in healthcare, education, and research. VUMC fosters a community where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone can thrive and where uniqueness is celebrated. Employees are part of something bigger than themselves, take pride in their work, and strive for excellence. Vanderbilt's mission is to advance health and wellness through patient care, education, and research. This role is within the VUH Nutrition Cafeteria 35 department. The Catering Assistant performs activities related to the preparation, serving, and clean-up for catering functions.

Requirements

Possesses sufficient fundamental proficiency to successfully demonstrate FDA and or USDA regulations in practical applications of moderate difficulty.
Possesses sufficient fundamental proficiency to successfully demonstrate Event Logistics in practical applications of moderate difficulty.
Possesses sufficient fundamental proficiency to successfully demonstrate food production in practical applications of moderate difficulty.
Demonstrates the ability to influence customers.
Knows how to verify and clarify the needs and expectations of customers.
Responds quickly and efficiently to customer service requests.
Participates in and conducts meetings with customers.
Keeps customers informed of status via standard reporting techniques.
Meets the continuing service needs of a customer group, including requests for changes in work content.
Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
Follows a well established process to solve routine problems where solutions are clearly prescribed.
Has basic job knowledge of systems and procedures that are common to own job.
Individually contributes to the team.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Relevant Work Experience
Less than 1 year
High School Diploma or GED

Responsibilities

Prepares, plates, and serves meals maintaining approved food handling procedures.
Delivers catered meals in a timely and professional manner.
Sets up rooms for catered events as per customer request.
Verifies room lay-out requirements, arranges for support to complete set-up and tear-down.
Secures any necessary audiovisual equipment.
Makes arrangements for shipping and storage.