Catering Assistant Manager - Pyle Center

Universities of Wisconsin • Madison, WI

11d • Onsite

About The Position

The Pyle Center is seeking a Catering Assistant Manager to join our award-winning team. Overlooking the scenic shores of Lake Mendota, our center hosts meetings, conferences, and events year-round. In this role, you will lead the staff responsible for delivering exceptional, full-service catering and bar operations—ranging from coffee breaks to elegantly plated dinners. Your schedule will vary week to week depending on our event calendar, with this position primarily scheduled to cover afternoon and evening events. A successful candidate will have proven experience leading others and a passion for providing excellent customer service. Come join our award-winning catering team here at the Wisconsin Union and Pyle Center!

Requirements

• 6 months of food service experience in a supervisory or lead position
• Experience working in an establishment that serves alcohol
• ServSafe Certificate required or able to obtain within 6 months of hire
• City of Madison Alcohol Operator License required or able to obtain within 6 months of hire

Nice To Haves

• Proven experience leading others
• Passion for providing excellent customer service

Responsibilities

• Train, supervise, and mentor catering staff, including both student and full-time employees.
• Oversee bar service operations and ensure full compliance and high standards.
• Assist in scheduling staff efficiently to match event demands.
• Ensure excellent customer service and overall satisfaction for all catered events.
• Assists with unit budget monitoring, management of inventory levels, and staff training.
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities.
• Selects, develops, implements and schedules logistics and menus for daily and catering operations.
• Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff.
• Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership.

Benefits

• Generous paid time off
• Competitively priced health/dental/vision/life insurance
• Tax-advantaged savings accounts
• Participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed