Catering and Events Coordinator

Culinesse LLC • Leon, VA

1d • Onsite

About The Position

Culinesse, LLC is looking for a Catering and Events Coordinator to join their team. This role requires a hands-on, innovative leader with hospitality experience who enjoys working in a fast-paced team environment and can influence and embrace change by initiating creative solutions. The Catering and Events Coordinator will be responsible for planning, directing, and coordinating catered events, assisting in menu selection, scheduling staff, arranging facilities or equipment, and communicating customer and client needs to appropriate personnel. This role directly supports the needs and goals of the Director of Dining. The coordinator will also develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event. This is a highly collaborative position that requires the ability to balance multiple tasks, prioritize, work with diverse constituencies, and address competing priorities in a fast-paced environment.

Requirements

• High school degree or equivalent.
• Two years’ experience in elevated food and beverage role required.
• Event management and catering operations experience required.
• Working knowledge of applicable federal, state and local regulations.
• Ability to instruct, direct and lead food and beverage/server staff.
• Must relate well to employees, residents and visitors.
• Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• Advance proficiency in computer skills and report management experience.
• Ability to give full attention to what other people are saying, to actively look for ways to help people, and to be aware of others reactions and understanding why they react as they do.
• Knowledge of the principles and practices within the food profession is required; this includes experiential knowledge required for management of people and/or problems and excellent oral, reading and written communication skills.
• Ability to adjust actions in relation to others' actions, to monitor or assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.

Responsibilities

• Plan, direct, and coordinate catered events.
• Assist in the selection of menu items.
• Schedule catering staff, facility arrangements, or equipment.
• Communicate customer and client needs to the appropriate personnel.
• Directly support the needs and goals of the Director of Dining.
• Develop and maintain catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.
• Pursue new and repeat catering business that fits the operations sales parameters per guidelines established by the Director of Dining.
• Detail events and create floor plans per company standard.
• Establish a strong networking presence within the local catering community.
• Develop and engage in relationship-driven and long-term business relationships.
• Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
• Communicate procedures, standards, and expectations to all event staff when on-site.
• Communicate all pertinent event information to the culinary and operations teams.
• Assist in the setup and execution of events.
• Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager.
• Maintain calendar of events and attend all necessary event meetings and conference calls.
• Communicate with culinary and dining staff as needed, to ensure understanding of menus and client needs.
• Responsible for the collection and submission of all payments and deposits as it relates to contracted events.
• Responsible for ensuring that payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
• Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
• Act as first point of contact for general leads and gather as much detailed information as needed.
• Process event closeouts on following day of each event.
• Send out nightly event reminders to internal staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED