Category Support Specialist

Aston Carter • Irving, TX

8d • $21 - $25 • Onsite

About The Position

The Category Support Specialist coordinates product data elements for items in the assortment, including new item introductions, item expansions, and test items. The role manages high-volume exchanges of product information between vendors and company systems, with a strong emphasis on accuracy and attention to detail. It coordinates product setup and changes with vendors, Category Managers, and internal business units, accounting for distribution types and strategic initiatives. The position is based onsite in Irving, Texas, and is contract-to-hire.

Requirements

• Bachelor's degree or Associate's degree required.
• Two years of retail product experience.
• Strong analytical skills and attention to detail.
• Advanced working knowledge of Excel, including efficient and effective use of VLOOKUPs, IF statements, and Pivot Tables.
• Ability to operate effectively in a high-volume environment while achieving minimal error rates.
• Strong written and verbal communication skills.

Nice To Haves

• Thorough understanding of retail and inventory attributes.

Responsibilities

• Coordinate new product setup information with vendors, attending to distribution-type details and internal strategic initiatives.
• Build and maintain relationships with internal business units and external vendor contacts.
• Extract product information from company systems using SQL, Access, and company systems.
• Synchronize product information between vendor communications and company systems using advanced Excel skills.
• Review product information for completeness and accuracy, and identify and escalate issues appropriately.
• Complete and submit product information change request forms for management approval and data processing.
• Review company-system product information for inconsistencies and inaccuracies.
• Research issues to identify root causes and recommend resolutions.
• Execute cross-functional tasks according to workload priority and volume.
• Communicate and escalate issues to the Supervisor as appropriate.
• Coordinate product information changes with vendors and Category Managers to align the assortment.

Benefits

• Medical, dental, and vision coverage, subject to eligibility and plan terms.
• Critical Illness, Accident, and Hospital coverage, subject to eligibility and plan terms.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
• Voluntary life and AD&D insurance for employees and dependents.
• Short- and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off/leave, such as PTO, vacation, or sick leave, subject to eligibility and applicable terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree