Category Manager, Hard Services

JLL•Chicago, IL

13d•Remote

About The Position

Develop and manage hard service categories (technical categories for example: MEP, mechanical, electrical, plumbing, critical environment, fire and life safety, etc.) to achieve organizational goals by: develop category strategies, leverage scale, build supplier relationships, identify and bring forward market innovations, support client solutions and providing overall value to stakeholders in support of all JLL client managed spend.

Requirements

Bachelor’s Degree / Degree in Procurement or Supply Chain preferred
5-7 years procurement-related technical category management experience
Excellent interpersonal skills, organization skills, strong analytical ability
Ability work on a regional scale and across different time zones
Excellent communication skills – oral and written
Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership
Collaborative and influencing style with a focus on team work
Proven ability to deliver results in challenging environments
Expertise in sourcing with demonstrated ability to manage change
Ability to sell and present initiatives and/or new ideas
Experience in sourcing indirect corporate services and products
Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports
Ability to work in a fast-paced environment with strict timelines
Ability to work with the senior leadership and global team
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Responsibilities

Responsible for category strategy development, execution and category performance of all category related activities
Delivery of financial targets in line with business expectations. CM continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects
Accountable for creating strategic solution for specific commodity and service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance
Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership
Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level
Use market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services
Identify risk, threats and provide solutions for mitigation
Utilize supplier relationship management tools to manage relationship with JLL preferred supply base
Act as the internal issue resolution point and review performance regularly
Provide functional leadership and peer group alignment, where appropriate and needed
Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
Prepare high quality reports and presentations for use with internal and external stakeholders and/or teams as required
Apply ethical company standards and ensure Global Procurement policy is applied at all times
Develop category strategies with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
Ability to negotiate and have proven strategies within areas of responsible spend
Lead development and execution of all sourcing-related functions- performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation
Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients
Bring strategic thought leadership to identify additional cost and operational efficiencies
Proactively manage internal stakeholder expectations and escalate at appropriate times
Manage savings tracking and work with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts
Conduct supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations
Incorporate Responsible Procurement Subject matter expert for category and main point of contact within JLL