Category Manager Corporate Services Procurement

College of American Pathologists•Northfield, IL

1d•$87,000 - $111,000•Onsite

About The Position

The Category Manager is responsible for managing and overseeing spend in the Corporate Services category, which includes HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services, and Parcels. This role involves supporting a broad base of business partners through relationship management and identifying strategic business opportunities. The Category Manager will develop and implement procurement processes and strategies to ensure procurement operations run effectively, achieve organizational goals and performance KPIs, and ensure quality programs and services for members and customers. This role also supports ongoing supplier management efforts and coordinates with suppliers and internal resources to drive continuous improvement. The Category Manager will model key behavioral and performance attributes that guide CAP employees, including the Leadership Values of Partnership, Respect, Accountability, Communication, and Excellence.

Requirements

Solid knowledge of Strategic Sourcing process
Solid Knowledge of Category Management strategies
Excellent communication skills, ability to partner effectively and efficiently across the organization
Strong organizational and leadership skills
Ability to identify, navigate, and influence organizational direction
Strategic and robust leader, analytical/critical thinker, and problem solver
Excellent internal and external negotiation skills
Strong business acumen with ability to explain procurement results and variations to non-procurement audiences
In-depth hands-on knowledge of managing HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services and Parcels spend
5-10 years of combined experience in procurement, category management, and strategic sourcing preferable of indirect goods and services
5 years of experience managing HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services and Parcels spend
Ability to recognize and handle confidential information
Resource allocation and project management
Business acumen in judgment and decision making
Strong customer service orientation including issue resolution and supplier relationship management skills
PC based software applications, including ERP systems
In-depth knowledge of eSourcing tools capabilities and daily operations
Bachelor’s degree required in Finance, Business, Purchasing or Operations, related field

Nice To Haves

CPSM certification or equivalent preferred

Responsibilities

Develop, implement, and have full accountability for category management strategies across the corresponding spend in scope.
Develop, implement, and drive strategic sourcing initiatives to support the category management process.
Identify continuous improvement opportunities.
Maintain optimal pricing and services through review of competitive landscape, industry norms, and negotiation of contract terms.
Assist contract managers and procurement business partners to ensure contract processes meet business needs through quality assessments, process audits and stakeholder feedback.
Seek new opportunities and analyze risk for effective procurement and expense reductions. This may include reducing the cost of goods and services, incorporating new technology or improvement/efficiencies in supply base.
Negotiate with suppliers and resolve issues.
Work cross functionally with business partners across the organization to elevate the member/customer experience.
Promote a team approach and a critical thinking environment to facilitate problem solving, empower staff, and inspire trust.