Category Manager Corporate Services Procurement

College of American Pathologists•Northfield, IL

1d•Onsite

About The Position

The Category Manager is responsible for managing and overseeing spend in the Corporate Services category, which includes HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services, and Parcels. This role involves supporting a broad base of business partners through relationship management and identifying strategic business opportunities. The Category Manager will develop and implement procurement processes and strategies to ensure effective operations, achieve organizational goals and performance KPIs, and deliver quality programs and services to members and customers. Additionally, the role supports ongoing supplier management efforts, coordinates with suppliers and internal resources to drive continuous improvement, and models key behavioral and performance attributes aligned with company values.

Requirements

Solid knowledge of Strategic Sourcing process.
Solid Knowledge of Category Management strategies.
Excellent communication skills.
Ability to partner effectively and efficiently across the organization.
Strong organizational and leadership skills.
Ability to identify, navigate, and influence organizational direction.
Strategic and robust leader, analytical/critical thinker, and problem solver.
Excellent internal and external negotiation skills.
Strong business acumen with ability to explain procurement results and variations to non-procurement audiences.
In-depth hands-on knowledge of managing HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services and Parcels spend.
5-10 years of combined experience in procurement, category management, and strategic sourcing preferable of indirect goods and services.
5 years of experience managing HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services and Parcels spend.
Ability to recognize and handle confidential information.
Resource allocation and project management.
Business acumen in judgment and decision making.
Strong customer service orientation including issue resolution and supplier relationship management skills.
PC based software applications, including ERP systems.
In-depth knowledge of eSourcing tools capabilities and daily operations.
Bachelor’s degree required in Finance, Business, Purchasing or Operations, related field.

Nice To Haves

CPSM certification or equivalent preferred.

Responsibilities

Manage and oversee spend in the Corporate Services category (HR services, Travel & Expenses, Facilities Management, Marketing Services, Professional Services, Parcels).
Support business partners through relationship management and identifying strategic business opportunities.
Develop and implement procurement processes and strategies to ensure operational effectiveness, achieve organizational goals/performance KPIs, and ensure quality programs/services.
Support ongoing supplier management efforts.
Coordinate with suppliers and internal resources to drive continuous improvement.
Model key behavioral and performance attributes that guide employees.
Develop, implement, and have full accountability for category management strategies across the corresponding spend in scope.
Develop, implement, and drive strategic sourcing initiatives to support the category management process.
Identify continuous improvement opportunities.
Maintain optimal pricing and services through review of competitive landscape, industry norms, and negotiation of contract terms.
Assist contract managers and procurement business partners to ensure contract processes meet business needs through quality assessments, process audits and stakeholder feedback.
Seek new opportunities and analyze risk for effective procurement and expense reductions (e.g., reducing cost of goods/services, incorporating new technology, improving efficiencies).
Negotiate with suppliers and resolve issues.
Work cross-functionally with business partners to elevate the member/customer experience.
Promote a team approach and a critical thinking environment to facilitate problem solving, empower staff, and inspire trust.