Category Management Consulting Manager

dunnhumby • Cincinnati, OH

7h • Remote

About The Position

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

This role is to bring deep Category Management experience and expertise, coupled with strong market knowledge to the assigned region in order to win new business, grow client value, our people and dunnhumby. Specifically provide support for new and existing clients across the region through providing subject-matter expertise input to sales, and delivering consultancy as required throughout client engagements. This position supervises 2 direct reports, both of whom hold the title of Category Management Consulting Manager. May telecommute 100% of the time from their home office, consistent with dunnhumby’s remote work policy.

Requirements

• Bachelor’s degree (or foreign educational equivalent).
• At least 5 years of experience in working with retailers and manufacturers in embedding customer insight in existing category management processes.
• At least 5 years of experience in delivering business value through customer insights, customer knowledge and customer focused business change.
• At least 5 years of experience in working with Customer analytics tools and Assortment optimization tools with Retailers and Consumer Packaged Goods companies (CPGs).
• At least 2 years of experience in supporting Category Management processes for a retailer, ensuring review calendar alignment and compliance.
• At least 2 years of experience in supporting CPGs on their work as Category Advisors for a retailer within their Category Management process.
• At least 2 years of experience in delivering and working to embed Category Management services within Retailers and CPGs processes.

Responsibilities

• Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client.
• Build and maintain strong working relationships internally and with client counterparts to ensure the smooth running of every project.
• Support Category Management mobilization and ensure full handover to Client team.
• Ensure excellent standards and profitable delivery of Category Management projects in the region based on global best practices.
• Conduct quality reviews of Category Management delivery and measure the value added for assigned clients within the region.
• Support pre-sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain support from Product team(s) and approval from Sales Governance (where applicable) on any new client proposals.
• Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development, and sell in relevant and compelling product and/or service solutions.
• Collaborate closely with other members of the dunnhumby team to present a joined-up aligned team to the client.
• Support and deliver P&P and Category Management training of dunnhumby sales teams through leading content updates and delivery of appropriate live sessions.
• Feed client needs and market opportunities back to the relevant product or proposition team.
• Build compelling Category Management case studies based on the value we've added for clients in the region(s) working closely with Product & Product Marketing teams.
• Contribute towards creating a best-in-class Category Management Solutions team globally, keeping connected and aligned with the Global Category Management Product teams as well as Media & CE Consulting team in other regions to define and drive best practices globally.
• Contribute to evolution of the dunnhumby consulting propositions, dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events.
• Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct, and act where you see issues.
• Protect our team by ensuring they have the skills and training needed.

Benefits

• Flexible working hours
• Birthday off
• Investment in cutting-edge technology
• Nimble, small-business feel
• Freedom to play, experiment and learn
• Diversity and inclusion initiatives
• Thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive
• Agile working opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager