Catastrophe Response Team Adjuster (Resident)

Shelter Mutual Insurance Company•Lexington, KY

6d•Remote

About The Position

This position involves handling insurance claims for property damage within an assigned region, with the flexibility to travel to other locations as needed. The role focuses on investigating, analyzing, evaluating, and settling catastrophe claims, particularly those involving wind or hail damage. The adjuster will determine claim values, negotiate settlements, and ensure accurate claim handling. A Credit Bureau Report may be ordered on final candidates due to the duties and responsibilities of this position. This is a remote position where the adjuster works from home, living in and servicing the Louisville, KY area. Some travel will be required to assist in our regional area as needs arise. Home office equipment and a company vehicle are provided.

Requirements

Investigative, analytical, organizational and decision-making skills
Ability to learn through on-the-job training/training courses
Superior skills in negotiation, customer service, written and verbal communication
Ability to travel long distances and overnight when needed and lift/move/climb ladders for inspection in all temperatures
Strong skills in technology
Efficient in time management to maintain schedules and deadlines
Valid driver's license with good driving history
Must have high-speed internet access to support system from residence
Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Responsibilities

Handles insurance claims for property damage within an assigned region, traveling to other locations as needed.
Investigates, analyzes, evaluates, and settles catastrophe claims, especially those involving wind or hail.
Determines claim value, negotiates settlements, and ensures accurate claim handling.