Casualty Liability Claims Advocate

EPIC Brokers•Greenwood Village, CO

14h•$90,000 - $105,000•Hybrid

About The Position

The Casualty Liability Claims Advocate manages and advocates for clients throughout the lifecycle of casualty insurance claims. The role is a strategic partner to clients, producers, third-party administrators, carriers, and internal teams, working to handle claims efficiently, maximize coverage, and optimize outcomes. The Greenwood Village team serves large, complex client accounts, particularly in real estate and development. The position is primarily office-based in Greenwood Village, Colorado; work from home is available up to five days each month, with the entire month of August flexible.

Requirements

At least 4 years of experience in casualty claims; the posting also identifies a minimum of 4 years’ experience in casualty claims, commercial claims adjusting, or corporate risk management.
Experience handling multiline property and casualty claims, with emphasis on real estate exposures.
Strong urgency and thoroughness, balancing prompt responses with accuracy.
Excellent written and verbal communication skills to communicate promptly and professionally with internal and external stakeholders.
Strong analytical and problem-solving skills.
Ability to build and maintain client relationships.
Skills in coverage analysis, negotiation, and claims strategy.
Strong organization, time management, and multitasking capabilities.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Ability to work independently and collaboratively in a fast-paced environment.
Sound judgment and professionalism when handling sensitive situations.

Nice To Haves

Real estate and professional liability experience.
Bachelor’s degree; equivalent experience is also considered.

Responsibilities

Serve as the primary liaison between clients and insurance carriers regarding claims matters.
Evaluate coverage, report claims, and manage documentation.
Monitor claim progress and maintain proactive communication with adjusters, third-party administrators, clients, and producers.
Provide technical expertise and guidance on claim resolution, settlement strategies, and risk mitigation.
Conduct formal claims reviews and participate in client presentations and stewardship meetings.
Collaborate with internal departments to support seamless service delivery and client satisfaction.
Identify claim trends and develop strategies to reduce claim frequency and severity.
Maintain current knowledge of insurance contracts, industry trends, and regulatory changes.
Uphold EPIC’s service standards and contribute to a positive team culture.

Benefits

Managed PTO for salaried/exempt employees without accruals or caps; hourly/non-exempt employees start with 22 PTO days.
12 company-observed paid holidays and 4 early-close days.
Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
$1,500 employee referral bonus for each hired referral.
Employee recognition programs and awards, including trips.
Mentorship program, tuition reimbursement program, and leadership development.
Pet insurance, identity theft and fraud protection coverage, legal planning, family planning, and menopause and midlife support.
401(k) matching.
Medical insurance.
Dental insurance.
Vision insurance.
Wellness and employee assistance programs.
May be eligible for bonuses.