Casualty/Homeowner Liability, Bodily Injury Litigation/Complex -SR. Consultant I Adjuster – Remote
About The Position
As a Casualty/Homeowner Liability Bodily Injury Adjuster, you will be responsible for investigating and managing complex homeowner liability claims, including dog bites, slip-and-fall incidents, and other claims involving third-party property damage and/or bodily injury. Working remotely from your home office, you will independently handle a litigation-focused caseload while delivering exceptional customer service throughout the claim lifecycle. In this role, you will evaluate coverage, liability, and damages, conduct thorough investigations, and work closely with customers, attorneys, and other claim stakeholders. Communication will occur through multiple channels, including phone, email, and text. Leveraging innovative claims platforms and tools, you will negotiate settlements, manage litigation exposures, and help drive fair and timely claim resolutions. This position is designed for an experienced litigation/complex claims adjuster who is comfortable handling higher-severity bodily injury claims and navigating the litigation process.
Requirements
- 3+ years of bodily injury claims handling experience, including litigation and/or complex casualty claims.
- Strong investigation, negotiation, and claim resolution skills.
- Ability to effectively manage attorney-represented claims and complex liability exposures.
Nice To Haves
- Experience handling homeowner liability claims (dog bites, premises liability, etc.) preferred but not required.
- Candidates based on the West Coast are strongly preferred. Applicants in other locations may be considered if they can reliably work Pacific Time zone hours.
Responsibilities
- Negotiates and settles claims in accordance with business unit best practices.
- Review policy language and analysis determine coverage.
- Reviews of medical reports in preparation for claims settlement evaluation.
- Coordinate the appraisal process for highly complex, disputed claims, ensuring adherence to policy provisions.
- Determines and explains coverage limits in moderately complex and complex claims involving single or multiple claimants, also determines claim value.
- Sets initial reserve, updates reserve, documents rationale and claim summary notes.
- Act as the primary point of contact for policyholder attorneys, leading direct negotiations to resolve disputes efficiently.
- Draft and respond to attorney correspondence, requests for information, and demands to maintain compliance and mitigate legal exposure.
- Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues.
- Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process.
Benefits
- Connectivity reimbursement of $80 per month to offset some of the cost of internet.
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
