Casualty Claims Representative

Farm Bureau Financial Services•Gilbert, AZ

1d•Hybrid

About The Position

Casualty Claims Representative Will be filled at the appropriate level based on experience Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have past casualty claims experience and a strong customer service mindset? If so, this Casualty Claims Representative opportunity could be a great fit for you! Who We Are: At Farm Bureau Financial Services, we make insurance simple so our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

Requirements

College degree or equivalent plus 2 years relevant experience is required.
Must be PC literate and able to effectively use our systems.
A valid driver’s license and satisfactory Motor Vehicle Records are required.
Some travel with overnight stays is required.
Strong verbal and written communication skills.
Exceptional customer service skills.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Multi-line field experience (specifically casualty claims experience) is preferred.
Associate in Claims (AIC), Senior Claims Law Associate (SCLA) designation and four parts of the CPCU designation preferred or working towards the designations.
Familiarity with Outlook, Microsoft Word and Excel is preferred.
Strong knowledge of tort law and how it relates to specific cases.

Responsibilities

Investigate, evaluate, negotiate and settle assigned claims involving casualty insurance coverage.
Handle auto liability investigation and bodily injury claims.
Investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable.
Determine the value of the loss and assist in setting appropriate reserves.
Maintain professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others.