Casualty Claims Representative II

Indiana Farm Bureau Insurance • Indianapolis, IN

2d

About The Position

Handles casualty claims and interacts with customers that are filing these claims. Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations. Completes all aspects from investigation through settlement of auto claims. Monitors and adjusts reserves appropriately. Discusses potential serious losses with Bodily Injury Specialist and/or Claims management. Handles Arbitration files as requested by management.

Requirements

• High school diploma or GED equivalent.
• Working knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Ability to set own priorities and meet deadlines.
• Ability to make decisions and stay within assigned authority levels.
• Knowledge of or willingness to acquire knowledge of regulatory guidelines.
• Must be proactive, reliable, and a self-starter with the ability to work independently.
• Effective utilization of computer systems for essential job functions, including proficiency in Microsoft Office and become familiar with IFBI software as assigned.

Nice To Haves

• Bachelor’s degree preferred.
• 3+ years of Casualty Claims experience preferred.

Responsibilities

• Handles casualty claims and interacts with customers that are filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of auto claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Bodily Injury Specialist and/or Claims management.
• Handles Arbitration files as requested by management.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED