Casualty Claims Manager
About The Position
Trexis and Trexis One Insurance Corporations are headquartered in Franklin, TN with a branch location in Phoenix, AZ. Our division was founded in 1997, and we currently have a network of thousands of carefully selected agents in the following states: Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, and Virginia. We offer quality auto insurance products at a competitive rate to meet the needs of our customers. We provide a knowledgeable Customer Service staff and quick and fair claims service with 24/7 claims reporting. We partner with experienced professional insurance agents that can provide personal service for you and your family. Trexis and Trexis One Insurance, are rated A (Excellent) by A.M. Best Company. At Trexis, quality is at the heart of everything we do. We strive to offer you the best products, best service and best people available. We understand you have other choices, but our goal is to earn your business every day. We look forward to a long and successful relationship, and we thank you for choosing Trexis. Trexis Insurance currently serves thousands of independent agents and hundreds of thousands of its customers in thirteen states. As members of the Alfa® family, we offer non-standard and mid-market personal auto programs. We are committed to offering a variety of choices and coverage options at an affordable price. A.M. Best has assigned the Members of Trexis Insurance A (Excellent) based on financial position and operation performance. We focus on the effective use of technology to enhance the productivity of our people and increase our knowledge of and service to our customers while investing resources in product and geographic expansion. Our mission is to provide independent agencies with competitive programs to meet their clients’ personal auto needs. We earn customer loyalty by delivering great service and promptly handling claims with honesty and integrity.
Requirements
- College degree required
- A minimum 10 years claims experience required with at least 2 of those years in supervisory positions.
- Thorough knowledge of automobile insurance claim practices and procedures, with special emphasis on non-standard automobile claims.
- Expertise in all facets including PD and Casualty claims and knowledge of the civil laws and insurance regulations within the 9 states being operated in.
- This person must also have working knowledge of the Underwriting side of the business and how it affects the claim handling process.
- General knowledge of claims systems, such as SIS, SDS, PMSC, or other branded or proprietary software.
Nice To Haves
- A Law Degree or Professional designation from our industry such as a CPCU is strongly preferred
Responsibilities
- Overall management of the Casualty Unit staff including management of LAE while balancing the BI and UMBI metrics for the Department to ensure a proper Lowest Ultimate Cost.
- Review existing procedures and identify and implement opportunities for improved efficiency.
- Chair our bi-weekly Claim Committee process including responsibility preparation and presentation of each claim submitted.
- Responsibility for the Average Paid metric for BI and UMBI claims closed. Timely closure is also essential and will be considered in this category.
- Responsibility for maintaining excellent quality of work product in the Claims Department by means of our internal audits as well as your own observations thru file reviews.
- Responsibility for encouraging our BI Cashout program including the use of our Meds Incurred and Future Meds releases.
Benefits
- Opportunity for annual performance bonus
- Health, dental, supplemental cancer, vision insurance, and 401(k) plan
- Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
