Casualty Claims Examiner ($2,500 Sign-On Bonus) - Tampa, FL

GEICO•Tampa, FL

2d•$72,000 - $96,000•Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Come grow with GEICO’s Casualty Claims Team! It’s an exciting time! We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our clients. In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change. GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Requirements

Minimum five (5) years of highly successful Bodily Injury claims handling experience
Must have prior private passenger automotive liability claims experience
Must have an active Adjuster license at time of hire
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
Exceptional negotiating skills
Proficient computer skills with ability to function in all Microsoft Office Programs
Highly organized
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
Demonstrated ability to exercise good judgement

Nice To Haves

Litigation handling experience, preferred but not required

Responsibilities

Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
Assure coverage for each loss and all policy provisions before processing payments
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and escalate as appropriate
Utilize all claims tools provided to properly evaluate liability and extent of damages
Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict.
Authorize negotiated payment for established damages within your designated authority
Submit requests for authority on evaluations that exceed your personal, assigned authority
Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
Perform other duties as may be assigned

Benefits

$2,500 Sign-On Bonus
The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation
A 401K savings plan vested from day one that offers a 6% match
Performance and recognition-based incentives
Tuition assistance
Access to additional benefits like mental healthcare
Fertility and adoption assistance
Workplace flexibility
GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Personalized development programs
Industry leading training
Certification assistance
Career mentorship and coaching
Employee engagement and recognition programs