Casualty Claims Examiner

Howden

1d • $75,000 - $90,000

About The Position

DUAL North America is seeking a Casualty Examiner for the General Liability Claims team. At DUAL, Casualty Examiners play a critical role in managing and resolving insurance claims with accuracy and efficiency, while complying with state regulatory requirements. In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution. Supporting the General Liability Claims team, you will independently manage a diverse portfolio of low to moderate exposure third-party general liability claims involving property damage and bodily injury. You will evaluate coverage, assess exposure, and negotiate settlements while ensuring compliance with regulatory standards and best internal practices.

Requirements

• Bachelor’s degree preferred
• 2-7 years of general liability claims experience is preferred with consistent high level of performance and achievement
• Must be licensed or have the ability to become licensed in all required states
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of industry trends and legal developments affecting claims handling
• Ability to manage multiple claims and competing priorities
• Ability to adapt to evolving regulatory and legal environments
• Complete assigned tasks correctly, on time and able to learn quickly
• Self-motivated and demonstrating attention to detail
• Be able to work independently for extended periods
• Excellent written and verbal communication skills as well as general business understanding
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment

Nice To Haves

• Professional designations (CPCU, SCLA, AIC, JD) are a plus

Responsibilities

• Initiate timely contact with all relevant parties upon claim assignment
• Handle low to moderate third-party general liability claims involving property damage and bodily injury
• Evaluates claims exposure and determines appropriate resolution strategies
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Negotiate bodily injury, property damage settlements
• Ensure all claim activities comply with DOI regulations and internal policies
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Benefits

• Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level