Casual Residence Worker, Mental Health (Maple Place | Coquitlam)

Connective•Coquitlam, BC

52d•Onsite

About The Position

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans. HOURS (no guaranteed hours) Multiple Casual Roles available REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Program Manager of the facility or their designate Participates actively in house, staff, and staff/resident meetings Participates as a member of the Connective staff team Liaises with outside professionals from other agencies or government bodies as required WHAT WE OFFER? Committed Living Wage Employer 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC 2023 High-Performance Culture Award from Supporting Lines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) KEY ACCOUNTABILITIES Programs Interviews clients to prepare care plans and background information for which confidentiality is required Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s) Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives Is cognizant of, and works towards the implementation of the care plan established for each resident Develops interpersonal therapeutic relationships with psychiatric residents Connects clients with health and psychiatric services Uses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisis Assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist Meets with each resident on a routine basis to discuss progress and plan future interventions Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan Contributes to the evaluation of the residents’ progress and makes both written and oral reports to be available to the remainder of the staff team Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents Ensure residents are in compliance with the terms of their residency and are aware of the rules of the facility Acts as an on-site advocate for each resident Provides emotional support and feedback to residents and their families As appropriate, supports residents towards integration and healthy functioning within the community Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate Dispenses and ensures the taking of medications as required As necessary, provides transportation and assists residents to attend appointments With other residence staff, plans, develops, and delivers in-house programs to address the needs of the residents Community Works with volunteers to support and enhance the goals of the residence programs Identifies social, economic, recreational, employment, and educational services in the community that will meet the needs of the client Collaborate with multidisciplinary team and consult with team psychologists and psychiatrists to develop, implement, maintain, and adjust individualized treatment plans Participates constructively and appropriately in short- and long-term planning for the clients of mental health programs Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident Residential Supervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbook Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services Provides input into meal scheduling and preparation, including food inventory Ensures the security of the residence As assigned, is responsible for developing, implementing, and maintaining housekeeping areas and the upkeep of the facility both inside and outside; involves the residents in this process when deemed appropriate As assigned, is responsible for the weekly grocery shopping for the residence and involves the residents in this process As assigned, assists with the details of the operation of the facility, including but not limited to administrative support As assigned, organizes and oversees the preparation of meals and involves the residents in this process As necessary, accepts responsibility of being on-call and carrying the residence pager As required, accompany residents to appointments and community outings, following the restrictions imposed by the courts/review panels Other Participation in staff and resident/staff meetings Assists with the orientation and training of new staff and volunteers Other duties may be assigned from time to time

Requirements

Graduated with a Degree or Diploma with one year related mental health experience
Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
A clear understanding of Psycho Social Rehabilitation applications
An understanding of providing service to people with different learning abilities
Demonstrated experience in an applicable residential setting
Demonstrated a good working knowledge of the technical details important to the functioning of group residences
Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
An awareness of Community Living of British Columbia (the contractor) concerns, laws, and policies related to the specific residence program
Demonstrated the ability to teach skills and work effectively with others
Knowledge of theory, principles, and practices in the fields related to the particular residence
Excellent written and verbal communication skills in English
Ability to successfully complete a Criminal Records Check
Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC)
Valid Class 5 BC driver’s license
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport residents
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

Responsibilities

Interviews clients to prepare care plans and background information for which confidentiality is required
Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the residents’ objectives
Is cognizant of, and works towards the implementation of the care plan established for each resident
Develops interpersonal therapeutic relationships with psychiatric residents
Connects clients with health and psychiatric services
Uses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisis
Assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist
Meets with each resident on a routine basis to discuss progress and plan future interventions
Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan
Contributes to the evaluation of the residents’ progress and makes both written and oral reports to be available to the remainder of the staff team
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents
Ensure residents are in compliance with the terms of their residency and are aware of the rules of the facility
Acts as an on-site advocate for each resident
Provides emotional support and feedback to residents and their families
As appropriate, supports residents towards integration and healthy functioning within the community
Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
Dispenses and ensures the taking of medications as required
As necessary, provides transportation and assists residents to attend appointments
With other residence staff, plans, develops, and delivers in-house programs to address the needs of the residents
Works with volunteers to support and enhance the goals of the residence programs
Identifies social, economic, recreational, employment, and educational services in the community that will meet the needs of the client
Collaborate with multidisciplinary team and consult with team psychologists and psychiatrists to develop, implement, maintain, and adjust individualized treatment plans
Participates constructively and appropriately in short- and long-term planning for the clients of mental health programs
Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident
Supervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbook
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services
Provides input into meal scheduling and preparation, including food inventory
Ensures the security of the residence
As assigned, is responsible for developing, implementing, and maintaining housekeeping areas and the upkeep of the facility both inside and outside; involves the residents in this process when deemed appropriate
As assigned, is responsible for the weekly grocery shopping for the residence and involves the residents in this process
As assigned, assists with the details of the operation of the facility, including but not limited to administrative support
As assigned, organizes and oversees the preparation of meals and involves the residents in this process
As necessary, accepts responsibility of being on-call and carrying the residence pager
As required, accompany residents to appointments and community outings, following the restrictions imposed by the courts/review panels
Participation in staff and resident/staff meetings
Assists with the orientation and training of new staff and volunteers
Other duties may be assigned from time to time

Benefits

Committed Living Wage Employer
2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
2023 High-Performance Culture Award from Supporting Lines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

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