Casual Member Service Representative - Union

KOOTENAY SAVINGS CREDIT • Salmo, BC

17h • Onsite

About The Position

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative in our Salmo branch. You are the front-line staff in our branches responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.

Requirements

• Goes above and beyond to provide exceptional service.
• Thrives on building strong relationships by inspiring trust and confidence.
• Experience in sales and demonstrates the drive to achieve results.
• Loves learning and has a passion for self and career development.
• Embraces challenges head-on.
• Uses software applications and technology in their day-to-day life.
• Understands what the organization does, why it does it, and wants to be a part of it.

Responsibilities

• Assisting members with their day-to-day financial transactions.
• Identifying opportunities to refer and cross-sell products and services to meet member needs.
• Utilizing strong product knowledge to provide a superior member experience.
• Recommending solutions and advice to improve members’ financial lives.

Benefits

• $29.15/hour
• Continual training, development, and coaching
• Confidential employee and family assistance program
• Unique staff benefits on products such as bank accounts, loans, and mortgages
• The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
• A fulfilling career in a progressive organization that embraces leading strategic initiatives
• A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed