Casual Bookings Coordinator

Canada Diagnostic Centres • Calgary, AB

13d • Onsite

About The Position

At Canada Diagnostic Centres, we are driven by helping Canadians access diagnostic services and providing remarkable experiences to our patients every day. Our care is compassionate, accurate and timely to help patients make progress in their health journey. We live by a mantra of “Remarkable Care. Remarkable Careers.” We are currently looking for casual Bookings Coordinators to join our expanding outpatient clinics. This role provides coverage for same-day call-ins and prescheduled shifts, ensuring consistent staffing support during employee absences. Working collaboratively with other clinic teams, you’ll create a warm and welcoming experience scheduling and coordinating exams and procedures, providing clear pre-exam instructions, and answering inquiries. Bringing compassion and clarity to each patient interaction, you’ll help ensure remarkable care every visit.

Requirements

• Demonstrated competency in booking and coordinating diagnostic imaging or other healthcare appointments accurately across multiple clinics.
• Experience greeting patients and completing check-ins, verifying documentation and maintaining accurate records.
• Skilled using electronic medical record and radiology information systems, and clinical software such as Netcare and QGenda, along with Microsoft Office.
• A history of remarkable care, collaboration, adaptability, and flexibility.

Nice To Haves

• Diploma in Medical Administration, Business Administration, or a related field is considered an asset

Responsibilities

• Accurately schedule diagnostic imaging appointments, explain pre-exam instructions, and address inquiries with empathy, ensuring patients feel informed and prepared for their visit.
• Respond to inbound inquiries, maintain an organized patient-ready environment, and assist with other related clerical tasks.
• Ensure a seamless booking experience accurately booking diagnostic imaging appointments.
• Partner across departments to help deliver a seamless and thoughtful experience.
• Identify opportunities to improve workflows and patient experience.
• Engage in ongoing professional development to refine existing skills and build new competencies.
• Follow privacy, confidentiality, safety, and other regulatory requirements.

Benefits

• Competitive Pay: Industry-leading wages, vacation pay and unique additional earning opportunities.
• Health & Wellness: Access to our Employee & Family Assistance Program.
• Long-Term Savings Program: RRSP/TFSA plan.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree