Casino Valet Cashier
Choctaw Nation of Oklahoma•Durant, OK
•Onsite
About The Position
The Valet Cashier is accountable for all valet revenue and provides information relating to the number of guest vehicles in valet. This role is the final contact for the guest's experience, requiring the ability to ensure guest satisfaction. The position reports to the Valet Supervisor, Valet Manager, or Hotel Shift Manager.
Requirements
- Must have and retain a valid driver's license.
- Able to handle money.
- Able to handle some pressure during peak periods.
Responsibilities
- Process forms of payment such as credit cards and cash for goods and services to include parking charges.
- Accountable for all revenue during shift.
- Monitor and document guest traffic flow in the valet lot.
- Responsible for tracking of vehicles and vehicle inventory.
- Ensure the smooth flow of guests exiting valet.
- Answer all guest questions and be able to provide directions.
- Check in baggage and dispatch attendants for retrieval.
- Staff the window, answer the phone and operate the automated system.
- Issue wheelchairs.
- Represent Choctaw Casinos at all times.
- Be professional in dealing with customers or other team members.
- Follow established procedures of the Choctaw Nation, Choctaw Casinos, and local management.
- Apply knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Perform other tasks that may be assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
