Casino Service Associate - Internship - Fall Semester

J W Marriott • Las Vegas, NV

7d • $0 - $12 • Onsite

About The Position

Our internship program welcomes hospitality majors in Las Vegas to learn from industry leaders in a hands-on real-life scenario. As an Intern, you will experience what it is like to be a team member at a world-class luxury Resort & Spa, all while joining a cohort of peers to learn, grow, and explore what it means to work in hospitality. This 14-week rotation internship program is designed to engage you beyond the day-to-day work experience; inviting you to participate in activities and events that cater to the specific interests and needs of today’s students. You will be exposed to various departments to gain a well-rounded awareness of The Resort at Summerlin operations.

Requirements

• Currently pursuing an undergraduate degree and is a junior or senior in credit hours
• Must be able to obtain a Gaming License once selected for the internship
• Applicant must be 21 by the first day of the internship to be eligible for the Casino Employee Registration
• Strong customer service skills with a friendly and approachable demeanor.
• Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues from diverse backgrounds.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.
• Must be authorized to work in the United States. No Sponsorships provided.
• Valid Las Vegas Alcohol Awareness Card (TAM Card)
• Valid Non-Gaming/Sheriff’s Card

Nice To Haves

• Preferred major in Business, Hospitality, or related fields

Responsibilities

• Assist in providing excellent customer service to guests by greeting them, answering inquiries, and addressing concerns in a courteous and professional manner.
• Gain an understanding of the true value of a guest. Learn aspects of Players Club, Slot Machines, Table Games, Marketing and how to elevate a guest experience.
• Provide general administrative support to the casino department, including data entry, filing, and organizing documents.

What This Job Offers

• Career Level: Intern