This position is responsible for maintaining the overall cleanliness of the Casino floor according to Company guidelines and standards. The Casino Porter will maintain the Silverton standards of service to guests and coworkers, ensuring the cleanliness and appearance of all areas, which include, but are not limited to, restrooms, casino areas, lobbies, lounges, corridors, elevators, back of house areas and exterior areas of the property. The role requires maintaining a safe and pristine work environment, working with safety as a priority and following department and company safety standards. A thorough knowledge of applicable company and departmental policies and procedures is necessary, as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. The Casino Porter will monitor and maintain cleaning of assigned areas, including cleaning hard surfaces, sweeping, mopping, vacuuming, dusting, picking up trash, polishing metal, wiping down doors, cleaning mirrors and glass, cleaning slot machines, emptying ashtrays, cleaning baseboards, and replacing/restocking paper products. They will also check assigned areas for safety and repair issues, respond to all calls for cleaning requests, spills, and biohazards, and comply with requests to assist in other areas as needed. The ability to use a two-way radio, ensuring professional and courteous communication, is also required. Additionally, the role involves maintaining a high quality of guest service according to Silverton Be Amazing Service Standards, adhering to all appearance and uniform standards, maintaining an open line of communication with Managers, and maintaining a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. The ability to accept performance feedback in a professional manner is essential, as is regular and punctual attendance on all scheduled shifts.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed