Casino Marketing Service Ambassador - Full Time (Paris Las Vegas)
About The Position
The Casino Marketing Service Ambassador brings exceptional customer service instincts, a genuine passion for guest care, and a proactive approach to service and issue resolution. The ideal candidate is committed to creating memorable guest experiences and is comfortable taking ownership of service opportunities from start to finish. In this role, you will leverage a robust suite of tools, including real time customer data, to identify guest needs, resolve concerns, and deliver seamless support. You will work as part of a highly collaborative team dedicated to upholding Caesars’ service promise and ensuring that every interaction reflects our high standards. The Casino Marketing Service Ambassador team supports a core group of VIP guests, including but not limited to Inside Sales, Digital, and non Las Vegas dominant guests whose levels do not qualify them for Executive Host servicing. As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!
Requirements
- Exceptional customer service instincts.
- Genuine passion for guest care.
- Proactive approach to service and issue resolution.
- Comfortable taking ownership of service opportunities.
- Ability to leverage tools, including real-time customer data.
- Ability to work as part of a highly collaborative team.
- Commitment to creating memorable guest experiences.
Responsibilities
- Provide exceptional customer service to guests.
- Utilize customer data to identify guest needs and resolve concerns.
- Deliver seamless support to guests.
- Collaborate with a team to uphold service standards.
- Support VIP guests, including Inside Sales, Digital, and non-Las Vegas dominant guests.
- Contribute to the romantic ambiance and classic European style of Paris Las Vegas.
- Entertain guests with a stylish and playful attitude.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
