CASINO HOST

COMANCHE • Lawton, OK

1d • $17 - $26 • Onsite

About The Position

The Casino Host position is located in one of the larger casinos of Comanche Nation Entertainment. It is primarily responsible for building relationships to establish guest loyalty, especially with high-value guests, and to promote casino business. The Casino Host’s performance is essential to the casino reaching its full potential in providing a superior entertainment experience for its guests.

Requirements

• Must possess a high school diploma or equivalency, to include home school certificate.
• Two (2) years of casino Marketing experience.

Responsibilities

• Identifying and developing special entertainment enhancement activities, programs, or services for casino guests and maintaining a positive relationship with the casino guests.
• Maintaining data on player spending and preferences to tailor marketing campaigns to encourage return visits by the players and identify new high-value guests to develop a relationship that promotes loyalty.
• Providing a positive response to all guest queries and casino team members and offer solutions for guest complaints.
• Maintaining knowledge of all casino gaming and hotel activities and utilizes the knowledge to enhance casino guest entertainment and gaming experience.
• Promoting special events and programs and assists casino team members with the execution of those events and special programs. Coordinate activities with other hospitality departments to ensure the success of events and programs.
• Maintaining routine communication with high-value guests to promote return visits, special offers, and loyalty.
• Providing reports and information to the Promotions Manager on the success or non-success of promotions, special events, and programs; and produces monthly and yearly reports on player rewards programs' departmental success or non-success.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED