Casino Dealer-Part-Time(Bettendorf)

Caesars EntertainmentBettendorf, IA
Onsite

About The Position

The casino dealer maintains control of the assigned table game. They ensure quality customer service and a favorable gaming experience for customers.

Requirements

  • Strong verbal and written communication skills.
  • Strong attention to detail when examining guest identification and behavior.
  • Must be able to obtain and maintain a valid state gaming license
  • Ability to stand for long periods of time.
  • Frequent pushing, pulling, bending and walking.

Nice To Haves

  • High School Degree or GED equivalent preferred.

Responsibilities

  • Assisting guest with seating and chip distribution.
  • Deal the game and always monitor the monies on the table.
  • Control gaming cards and equipment.
  • Monitor customer plays for cheating scams and suspicious variations in play.
  • Answer questions about game rules and casino policies.
  • Be familiar with Title 31 guidelines and understand and utilize suspicious activity reports for casinos (SARC) when necessary.
  • Have complete knowledge of all casino events and promotional activities and assist as needed.
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  • Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  • Other duties as Assigned.
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