Casino Cashier
About The Position
PENN Entertainment is seeking talent that enjoys having fun and wants to be part of an exciting, fast-paced entertainment industry. The company values diversity and is committed to supporting career growth and expanding possibilities for its team members. PENN Entertainment offers a competitive Total Rewards package, which includes wellness programs focused on financial, physical, and mental well-being. Specific benefits, such as day-one medical coverage, 401(k) matching, and annual performance bonuses, may vary by position. Paid time off is accrued based on local policy and increases with the length of employment. As a leading provider of integrated entertainment, sports content, and casino gaming experiences, PENN Entertainment operates 43 destinations across North America, along with online sports betting and iCasino through theScore Bet Sportsbook and Casino®. The company is dedicated to values like diversity and sustainability, benefiting its community, team members, vendors, and the planet.
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent
- Able to promptly and accurately follow instructions given by Leadership
- Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment
- Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to read and communicate verbally in English.
- Written communication skills in in English may also be required.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to perform these operations using units of American money and weight measurement, volume and distance.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
- Must be able to efficiently and accurately count money and gaming chips, and make change.
- Possess ability to operate an adding machine and have basic computer skills.
- Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Nice To Haves
- Prior cashiering experience and/or heavy money handling experience preferred
Responsibilities
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
- Process cash transactions for casino customers.
- Be knowledgeable and comply with Title 31 regulations.
- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.
- Answer phone calls with proper phone etiquette.
- Cash customer checks and ensure guest information is accurate.
- Balance cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.
- Perform buys with main bank to keep drawer stocked throughout current shift and for the next shift.
- Complete all necessary paperwork.
- Meet department uniform, appearance and grooming requirements.
- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
- Keep work areas clean and free of safety hazards, debris and litter.
- Perform all job duties in a safe and responsible manner.
- Must adhere to regulatory, department and company policies.
- Perform other job related and compatible duties as assigned.
- Attend all department meetings and training programs as directed.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
