Casino Cage Cashier

Harrah's Northern California•Ione, CA
•Onsite

About The Position

Reporting directly to the Cage Supervisor and/or Dual Rate Cashier Supervisor, the Casino Cage Cashier is responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip and token redemption, check cashing and credit card cash advance, along with servicing our in-house check-cashing players.

Requirements

  • Must be at least 21 years of age.
  • Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
  • Must be able to pass mandated regulation and department testing.

Nice To Haves

  • 1-year previous United States currency money handling work experience.

Responsibilities

  • Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
  • Conducts all transactions in a confidential manner, and under surveillance.
  • Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
  • Counts money and chips and reconciles banks.
  • Orders currency to refill supplies.
  • Accepts, delivers, and issues credit card cash to customers.
  • Dispenses coins/chips to other cashiers.
  • Processes funds transactions for the cashiering department and other casino personnel.
  • Processes new check cashing applications.
  • Records information regarding transactions on reports and forms.
  • Maintains internal controls with reports describing errors and discrepancies.
  • Collaborates with work group and all support departments to ensure player satisfaction.
  • Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
  • Works with team members to achieve common goals.
  • Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
  • Maintains security and confidentiality of files, records, and lists.
  • Must be able to perform the job duties of hard count and soft count team members.
  • Ability to read, write, speak and understand English.
  • Perform other duties as assigned traditionally performed by a Casino Cage Cashier.
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