Casino Associate

Lyons Specialty Co. • Livonia, LA

8d • Onsite

About The Position

The Casino Associate role provides customer service and operational support within the truck stop's gaming area. This involves providing guests with a friendly and welcoming environment, monitoring gaming activities and equipment, maintaining cleanliness and safety standards, handling cash transactions, and ensuring compliance with gaming regulations and company policies.

Requirements

• Must be at least 21 years old
• Basic math, cash-handling, and problem solving skills
• Clear background check with no felonies or misdemeanors related to theft or gaming violations
• Available to work flexible hours, including weekends, nights, and holidays
• Applicable candidates will be required to submit authorization and successfully complete Pre-Employment Screening: Criminal Background Investigation and Drug and Alcohol Test.

Nice To Haves

• High school diploma or GED preferred
• Previous customer service, cashier, retail, or casino experience preferred
• Able to obtain a tech 1 and liquor license

Responsibilities

• Greet customers and provide friendly and welcoming customer service
• Assist guests with gaming machines, player rewards, and general questions
• Respond to customer questions, concerns, and minor disputes professionally
• Handle cash transactions accurately, including payouts, ticket redemption, and register balancing
• Verify age and identification in accordance with gaming laws
• Restock supplies and maintain cleanliness of the gaming area and customer spaces
• Follow company policies, gaming regulations, and safety procedures
• Assist with opening and closing duties as assigned

Benefits

• Health
• Dental
• Vision
• Basic Life
• Short/Long Term Disability
• 401(K)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED