Cashier

BRATTLEBORO FOOD COOP•Brattleboro, VT

10d•Onsite

About The Position

The Brattleboro Food Co-op is seeking a Cashier to accurately cash out customers in a friendly, courteous manner. This role involves assisting customers as needed and appropriate, maintaining a polite and helpful attitude, and becoming familiar with co-op policies to answer questions. The Cashier will refer unresolved questions or issues to the Front End Lead and direct customers to the appropriate booths for applications or shareholder information. This position reports to the Front End Manager in general and the Supervisor on Duty at each shift. The Co-op is committed to improving the quality of life for the community and offers competitive wages, great benefits, and an excellent work-life balance. They are an equal opportunity employer that celebrates and supports diversity.

Requirements

Experience working with a touch screen cash register
Experience handling large amount of money accurately
Experience working in a customer service setting
Ability to work as part of a team
Ability to function independently
Familiarity or interest in natural foods
Ability to perform basic math, including but not limited to addition, subtraction, multiplication, division, fractions, and percentages.

Responsibilities

Maintain polite, friendly and helpful attitude towards internal and external customers.
Become familiar with co-op policies in order to answer questions. Refer un-resolved questions or issues to Front End Lead.
Refer customers without check-writing privileges to the Customer Service booth to fill out an application.
If a customer wants to become a shareholder send them to the Shareholder Service booth, if no one is at the shareholder service booth get someone in the front end to help them out.
Unobtrusively and politely requests, by gesture and/or voice, the need for help at the register by supervisor or head cashier.
Distribute any co-op information to customers when asked by the Front End Manager.
Follow dress guidelines: no stained, revealing, or torn clothing; no open-toed shoes or sleeveless shirts.
Maintain checking area in clean, orderly condition.
Answer phone and refers call to appropriate staff when Supervisor or HC are not available.
Keep drawer to register closed except when: (a) finishing a transaction; (b) getting change from the house bank.
Adhere to safe working conditions and promotes health & welfare.
Come to work on time.
Take breaks when appropriate & comes back from break on time.
Provide support and help to others.
Foster a cohesive, supportive work environment by contributing to department goals and sharing information, ideas, and solutions.
Attend quarterly Front End meetings.
Other duties as assigned by supervisor or front end manager.
Accept responsibility for personal decisions and actions. Exemplifies honesty, integrity and ethics.
Check out customer purchases with accuracy.
Check register rolls and change as needed.
Prepare $400 drawer at the end of shift and place rest of money (in order), checks, gift card slips, coupons, count your drawer twice at the end of your shift to ensure your drawer is on. (Should your drawer be off at the end of your shift inform the front end supervisor in case their bank is over or under).
Keep adequate change in register. Does not let change get too low.
When in need of change, write down request on laminated form in blue bag at every register and give to the head cashier or supervisor. Leave on top of the small safe in the booth.
While cleaning register, leave cash drawer in register till ready to go into the counting room.