Cashier

ISS•Tualatin, OR

1d•Onsite

About The Position

The Cashier is the representative of Guckenheimer. He/she is responsible for the effective and efficient functioning of operating cash register and stocking product within the guidelines established by the client organization as well as the Corporation. To be successful, the Cashier must be able to anticipate customer needs, deliver on those needs and exceed expectations. They should identify service deficiencies and communicate effectively to a manager before becoming long term issues, maintain a positive attitude, and have a passion for customer service. Reliability, responsibility, dependability, and fulfilling obligations are key, along with a commitment to the service values and ethics of the client company. Ensuring full compliance with the Allergen Policy is also required. The role also involves the ability to effectively communicate, motivate and interact with all customers to help build and speak about the culture of Guckenheimer/ISS, develop and maintain good relations with cooks, servers, porters, and managers, and greet, smile, make eye contact, and make customers feel welcome.

Requirements

Minimum 1 year in Retail Cashier or in a similar role experience in operating cash registers
Strong customer services skills
Have cafeteria or food operating skills
Knowledge of set up or restock beverage and product displays
Prior knowledge in basic computer skills
Familiarity with electronic equipment, like cash register and POS systems
Good math skills
Strong communication and time management skills
Customer satisfaction oriented
Prior experience handling cash and credit card transactions
Ability to effectively communicate, motivate and interact with all customers to help build and speak about the culture of Guckenheimer/ISS
Develop and maintain good relations with cooks, servers, porters, and managers
Greet, smile, make eye contact, and make customer feel welcome
Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment
Follow safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks
Actively participate in HSEQ training and report any potential hazards or compliance concerns

Responsibilities

To accurately record sales on a cash register and make change for customers within a 1% margin of error
Respond to customer concerns in a professional and urgent manner per company’s policy
Follow all safety rules and be actively aware and observant in prevention of accidents
Commitment to the service values and ethics per company’s standard
To operate Cash Register Accurately
To recognize menu items and accurately charge customers for purchases
To prepare and stock service areas for hot and cold beverages, such as coffees and teas
Clean or sanitize work areas, utensils or equipment
Provide customers with product details, such as coffee blend and preparation descriptions
Ensure service set up is to clean and in a neat attractive manner with proper signage for all café stations
Maintain inventory of all paper, beverage, condiments and grab & go items are fully stocked throughout the day
Perform side work and end of shift closeout tasks
Provide exceptional customers service and maintaining neat cashier stand appearance
Work efficiently on moving the customers through the line quickly while keeping everything around the café clean by HACCP guideline
Assist with front of house additional set ups and break down of food products
Perform side work including opening and closing shift tasks
Must follow other duties as assigned