Cashier

Pollo Campero•Houston, TX

About The Position

The Front of House Team Member, Cashier, provides customers with a memorable experience by guiding them through the menu and helping them complete orders suited to their needs and expectations. The role involves welcoming guests, answering menu questions, processing accurate orders and payments, supporting front-line food preparation, and helping maintain quick, efficient service and customer satisfaction in a busy restaurant environment.

Requirements

Must be at least 18 years of age.
Must be fluent in English and Spanish.
Must be able to lift and push 50 pounds.
Must be able to stand for long periods.
Must be flexible to work nights, weekends, and holidays.
Must be able to produce authorized U.S. work documents.
Must have a friendly, welcoming attitude and be an energetic team player.
Must have good interpersonal communication skills for working with customers and other employees.
Must demonstrate a sense of urgency and attention to detail.

Nice To Haves

At least 1 year of experience in similar roles.

Responsibilities

Welcome new and repeat guests on every visit.
Know all menu items, suggest meals, and answer customer questions.
Verify orders for accuracy, manage to-go orders, process POS transactions, and follow cash-handling procedures.
Operate the cash register, count money, and give correct change.
Count the register with management before and after each shift to ensure there is no shortage or overage.
Assist with front-line food preparation procedures, including packaging, and take orders to tables.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Work and communicate effectively with others in a busy restaurant environment.
Follow all safety rules, policies, and procedures.
Follow company Personal Care and Hygiene policies.
Proactively help where assistance is most needed in the restaurant.