Cashier

Harp's Food Stores•Jay, OK

About The Position

The Cashier delivers a positive customer experience by identifying customer needs, providing solutions and services, processing transactions accurately and efficiently, and supporting a welcoming first impression. The role includes following company guidelines and applicable laws for register transactions, using proper bagging techniques to protect food safety and products, and assisting customers with services such as carryout and information about store services or events. Cashiers use critical thinking to resolve questions, maintain high standards of safety and quality, and build respectful relationships with customers and coworkers. They are expected to demonstrate dependability, integrity, professionalism, and strong customer service while following Harps’ policies and procedures and supporting the company’s mission to provide value through competitive prices, quality and fresh products, friendly service, and cleanliness.

Requirements

Must be at least 16 years of age.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to interpret, understand, and follow instructions.
Ability to move, lift, carry, and place merchandise and supplies weighing up to 25 pounds without assistance.
Frequently reach overhead and below the knees and perform pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting, with or without bearing weight.
Ability to perform continuous repetitive hand and arm motions, such as grasping, gripping, and turning.
Ability to stand and/or walk continuously during a shift, without a break, for up to four hours.
Ability to visually locate merchandise and other objects and verify information, often in small print.

Nice To Haves

Previous experience operating a cash register or handling cash or other forms of tender, preferably in a grocery store or retail establishment; experience is not required.

Responsibilities

Process customer transactions quickly and efficiently, giving customers undivided attention, following company register guidelines, completing transactions correctly, and observing laws restricting certain transactions.
Bag or assist with bagging customer orders, separating raw meats and toxic items as needed and placing products appropriately to help them reach customers in good condition.
Identify customer needs and provide appropriate solutions, including carryout, while informing customers about other store services and upcoming events.
Define issues and use critical thinking and logic to find answers to questions.
Produce and promote high-quality products and services while following procedures that protect personal and others’ safety.
Build and maintain relationships by treating others fairly, respectfully, and sincerely, and considering their perspectives.
Follow Harps’ policies and procedures, including attendance, dress code, and maintaining a safe work environment; complete other duties as assigned.
Deliver customer service in accordance with the SMILE Program and look for ways to help others.
Act with honesty, sound business ethics, accountability, and professionalism in the best interest of Harps.
Support teamwork and cooperation, respect others’ rights and concerns, and contribute to Harps’ mission.