Cashier - NYC Sales

TopView Sightseeing•New York, NY

About The Position

Cashiers are responsible for processing cash and card transactions, maintaining accurate cash drawers, and responding to phone calls. They also manage inventory for uniforms and supplies and perform minor POS terminal repairs. This role requires strong customer service skills, proficiency in MS Excel or Google Sheets, and the ability to work with technical devices in a fast-paced, multitasking environment. Reliability, punctuality, and good organizational and interpersonal skills are essential. The position involves working nights, weekends, and holidays.

Requirements

Strong customer service skills
MS Excel or Google Sheets proficient
Computer proficient
Ability to work with technical devices
Good problem-solving skills
Able to work in a fast-paced environment
Able to multitask
Team Player with good organizational and interpersonal skills
Reliable with impeccable punctuality and attendance
Able to work in most settings

Responsibilities

Operate registers, scanners, and card terminals to process sales accurately.
Meticulously document paperwork and reconcile cash drawers daily to address any overages or shortages.
Maintain and perform minor repairs on POS terminals, ensuring all terminal, phone, and printer software versions are current.
Count and organize inventory such as uniforms, brochures, and stock room supplies.
Keep the cashier's office and locker areas in a welcoming, clean condition.
Handle incoming phone calls, organize and file paperwork.
May assist with onboarding documentation for new Independent Contractors.
Provide courteous service to customers and internal contractors.
Have a working knowledge of all company products to understand tour packages and pricing.
Ensure compliance with DCWP licenses and TopView ID renewals.
Assist with outdoor ticket printing and with terminal and app downloads (Customer Service Agents specifically).