Cashier - Mary Brown's

Mary Browns•Toronto, ON

20d•CA$0 - CA$17•Onsite

About The Position

The Store Associate, under the direction of the Store Manager, will primarily be responsible to proactively attend to customer complaints in a professional manner. This position will advise customers on food and beverage choices, making suggestions when necessary. This role will also greet customers and discuss type, quality, and quantity of merchandise or services required. Please note if you are interested in this role, we will be hosting a job fair at Mary Browns Bloor Street, 636 Bloor St W, Toronto, ON M6G 1K7 on June 4 & 5 from 3:00-6:00PM - please attend!

Requirements

Extended periods of standing, and other physically demanding conditions
Lifting, moving, or manipulating objects up to 15 kilograms
Flexible hours including nights, weekends, and holidays
Interaction with customers/clients, and the public at large
Operation of POS system

Responsibilities

Proactively attend to customer complaints in a professional manner
Advise customers on food and beverage choices, making suggestions when necessary
Greet customers and discuss type, quality, and quantity of merchandise or services required
Maintain a high level of product and service knowledge
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Participate in merchandising and promotional activities
Ensure store conditions are consistently upheld to established standards
Adapt communication style in order to deliver information effectively to a range of individuals
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
Estimate or quote prices, credit or contract terms, trade-in allowances, warranties, and delivery dates
Take orders from customers and prepare products for purchase
Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
Assist with display of merchandise
Assist with inventory management
Ensure accuracy in all transactions, inventory, and procedures
Participate in all manner of store maintenance
Prepare merchandise for purchase, rental, or lease
Work in partnership with management and other employees to maximize store sales and in-store presence
Answer external and internal phone calls and transfer calls to the appropriate departments
Ensure that all health, safety, and security regulations are adhered to and required standards are met
Prepare sales and accept cash, credit card, or automatic debit payment
Adhere to all policies and plans through communication, action, and consistent enforcement.
Effectively and efficiently perform all job functions following policy and leading by example.
Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.